jdrichard - Yeah, I've poked and prodded every crevice and tried every trick in the book (without damaging the movement). Maybe Citizen HQ has some kind of tool, or else they just yank the thing out and replace the movements en masse when these guys are sent in for service.
Gpsluvr - yeah, I'll never take in one of these eco-drive's with a one-piece case again lol. And it seems like the route you went with unscrewing the crown is probably the only one. Now I just need some pliers small enough to fit into that gap (and strong enough to hold the stem).
Thanks, guys!