Excellent Service From Brando66 On The Bay

[Vich]

A while ago I posted that I had trouble with my Accutron bought in May, the "electroplated" gold on the sides of the watch had worn off leaving it in a poor state and the crown was similarly affected.

With no real expectations I contacted the seller who expressed surprise and asked to see the watch. In my message to him I advised that I did not think the case had ever been electroplated properly and I thought it was poorly brush plated.

Now, I got the best surprise as he mailed me back and said he could not disagree with me. He had not realised originally and had been taken in by its original fine appearance, as was I.He then sourced a new properly plated Bulova case and crown and sent photos to me asking if it was acceptable and it certainly was. I have it back now looking good and humming away nicely.

Just thought I would post a true and positive story about an ebay seller.

Cheers,

Vic

[Geo]

A problem is only a minor irritation when it dealt with properly. Good result Vic.

[autowind]

Nice to hear of a happy ending Vic,  restores one's faith in human nature.

[bobm12]

Heartwarming story Vic. Nice of you to post it here for our benefit and the sellers benefit too. Good will goes a long way I'd say. 

[Mark]

Sounds like a good trustworthy seller in the end. Thanks for sharing Vic.