Jump to content

Wrong book arrived

Tmuir
 Share

Recommended Posts

Tmuir Distinguished Member

Tmuir

Posted
Posted

In the last few days of June I decided to order an expensive book I had been wanting for some time before the GST on overseas purchases kicked in.

I ordered 'British Military Timepieces' by Konrad Knirim.

The book arrived today and after dinner I unpackaged it and settled down for a good read, but first flicked through a number of pages.

The book has fantastic photos in it, but I started to get confused as it was showing me German military timepieces and their allies.

I closed the book and looked at the front cover and discovered they had sent me the wrong book, I had been sent 'Military Timepieces' by Konrad Knirim which is all about Germany and their allies military timepieces.

I bought the book from a large online bookstore and have emailed them and I'm sure they will sort it out. I am hoping they just decide its too hard for them to organise me to send back the wrong book and let me keep it too.

  • Like 1
Link to comment
Share on other sites
Tmuir Distinguished Member

Tmuir

Posted
  • Author
Posted

AFter having to take more photos and emails from 2 different people they have agreed they have made a mistake and ordered the correct book for me.

They have also asked me to repackage the incorrect book and send it back to their agent in Australia at my expense and then after I have sent them copies of proof of posting it back (and I assume they receive it) they will refund my expense in postage to send back the incorrect book they sent me.

Once I have received the correct book I will contact them again and remind them that my time is valuable and I'm happy to send back the wrong book if they send me prepaid packaging to send it back to them, or invite them to pay for pack and send to come to my work and pick up and pack the book at their expense.

I'm not going to repack it, take a trip to the post office burning up my time and fuel, pay to send back their mistake, scan all the documents and email that back to them and then wait to get back my postage cost only.

If I just decided I didn't want the book anymore and wanted a refund that would be entirely different, but asking me having to spend money to send back the incorrect book they sent me is just wrong.

Link to comment
Share on other sites
Tmuir Distinguished Member

Tmuir

Posted
  • Author
Posted

I'll certainly suggest to them again that they pay for the return themselves up front, or organise a courier to pick it up as I'm not going to pay to return it.

I would be more than happy to keep it as its a great book, its just not one I could justify spending the money on unlike the one on British Military timepieces.

Link to comment
Share on other sites
  • 2 weeks later...
Tmuir Distinguished Member

Tmuir

Posted
  • Author
Posted

The correct book arrived on Friday and I'm very pleased with the book, lots of colour photos and information.

It even has a few pages on Australian and New Zealand Military timepieces which really surprised me.

Of course it did not come with any way for me to send back the incorrect book.

I've emailed them back and told them that they will need to send me a post paid satchel or box for me to return the wrong book they sent me as I'm not spending my money and time to correct a mistake they made.

I'm actually hoping they just say its all too hard and to keep the book, but being its such an expensive book they may actually work out how they can pay for me to send back the book, which I have had Australian companies do when they have sent me the incorrect items before.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing


  • Recently Browsing

    • No registered users viewing this page.

  • Topics

  • Posts

    • Michael1962
      I'm going to be setting up a decent little workshop here at home.

      By Michael1962 · Posted

      Aren't corners of rooms a bugger though as it is really difficult to use the space underneath the intersection of the two benchtops. Lazy Susans are an idea I suppose. Somewhere to be able to put tools/soldering iron/testing machines that aren't needed on the bench top all the time.
    • Neverenoughwatches
      AS 554 from 1930

      By Neverenoughwatches · Posted

      So all that glitters is not gold when it comes to buying from ebay ( in fact very very rarely) i bought this as554 a few months ago. It was it's dial that attracted me to the joblot, which turned out to be printed on a postcard, that was the first red flag. During disassembly many faults were discovered as listed above,  but i was prepared to soldier on and see what i could achieve. I managed to make a setting lever for it which was a great learning experience and also correctly shape and de rust the hairspring.  Turning my attention to the balance assembly i have hit a road block. The staff broke when removing the roller but that wasn't so much of an issue as it was quite deformed anyway.  I also had several AS554 staffs that I could replace it with, problem is they dont measure up the same. I thought i had identified the movement correctly but what i think has happened is some heavy modification has taken place to make an incorrect staff fit. A nos staff is a slack fit on the balance wheel, the roller and the collet. The balance wheel has also been filed to within an inch of its life. I'm starting to doubt my identification of the movement either that or someone has converted the movement into a pure nugget of trash. Bit disappointed as i managed to get the train to spin lovely and put a good few hours into the setting lever. A balance complete might be the only option if one is available but you know when you are just wasting money. My thoughts are to make and modify something else to fit and work if that is possible, any ideas anyone ? 
    • Neverenoughwatches
      I'm going to be setting up a decent little workshop here at home.

      By Neverenoughwatches · Posted

      Looking good Michael 
    • Michael1962
      I'm going to be setting up a decent little workshop here at home.

      By Michael1962 · Posted

      My second iteration. Cleaning to be underneath the towel rails. That makes sense. Moved the fridge and the maching/printing table around to the right. Changed the lathe to be used over the end of the bench. Not much room in front of the 3D printer, but you don't have to stand there while it is doing its thing. I may swap the fridge and the machining/printing bench yet. Not sure. And the 'doing' area. The power that was brought in for tha spa was 30A I think, so there will be more power than I need. I will have to check how level the benches are as well as find a spot for the movement testing rig to go. The tiles do have a fall toward the drain so I will have to work something out to be able to level the rig easily no matter where I put it. I'm also going to cut some slots in the bottom for pendulum clearance and some squares in the top section to be able to better see the movement. I'm getting more excited now.
    • Neverenoughwatches
      Watch running too fast

      By Neverenoughwatches · Posted

      Thanks Rich and scott for that information,  so much more to learn.
×
×
  • Create New...