Jump to content

Clockparts-Uk

Ewan32
 Share

Recommended Posts

Ewan32 Member

Ewan32

Posted
Posted

Clockparts-UK show an address based in Sheffield UK. Has anyone ever had any dealings with them ?

 

I ask because I placed an order with them on 31/10/14 and have not received anything so far.

 

I have advised them and their response was : 

 

"

Thank you for your email.  I’m sorry to hear that this hasn’t yet arrived.

 

Your order was processed and prepared on Monday, dispatched Tuesday to the address as shown below"

 

Its only some small parts not a large parcel so I would have thought Royal Mail would have delivered by now if it was dispatched on 4th November ?

Link to comment
Share on other sites
Mark Distinguished Member

Mark

Posted
Posted

Never heard of them.

 

But if you paid with Credit Card or Paypal then you should be protected.

 

From what I understand the office of fair trading's distance selling regulations would put the responsibility for lost parcels in the hands of the merchant.

Link to comment
Share on other sites
Ewan32 Member

Ewan32

Posted
  • Author
Posted

Thanks for the reply I just wondered if I was one in a long line of non deliveries.

 

It could be simply that Royal Mail are dragging their heels. 

 

I'll leave it until Monday and then if its still not received I'll go in with all guns blazing :judge:

Link to comment
Share on other sites
bobm12 Distinguished Member

bobm12

Posted
Posted

Hi Ewan,

 

I can't probably be very objective due to the distance/country but where I am (US) royal mail from cousinsUK takes at least 3 good weeks if not a month to get here (tiny watch parts). It feels like their transportation is a row boat...and they are merrily having fun with all the ocean fish and tackle...Might have learned this part of the trade from our shippers here in US, they are great fishermen and fisherwomen!

Link to comment
Share on other sites
clockboy Distinguished Member

clockboy

Posted
Posted (edited)

I used them this year to purchase a sweeping action Quartz clock movement.

If my memory serves me well there was no issues. The company I do avoid is AG Thomas I have used them twice and both times after 8/9 weeks of my purchases my card was cloned. I complained but no reply.

Edited by clockboy
Link to comment
Share on other sites
ro63rto Distinguished Member

ro63rto

Posted
Posted

I used them this year to purchase a sweeping action Quartz clock movement.

If my memory serves me well there was no issues. The company I do avoid is AG Thomas I have used them twice and both times after 8/9 weeks of my purchases my card was cloned. I complained but no reply.

Citizen told me to use AG Thomas for a replacrment movement. Think I'll give them a wide berth then.
Link to comment
Share on other sites
jnash Super WRT Addict

jnash

Posted
Posted

I used them this year to purchase a sweeping action Quartz clock movement.

If my memory serves me well there was no issues. The company I do avoid is AG Thomas I have used them twice and both times after 8/9 weeks of my purchases my card was cloned. I complained but no reply.

Slightly worrying, ive used them alot.......

Link to comment
Share on other sites
clockboy Distinguished Member

clockboy

Posted
Posted

I might have been just coincidence but I did a trace through my bank account transactions over two years and the only trigger point was 8/9 weeks after the purchase with AG my card was attempted to be cloned. The bank told me that despite my suspicions they are not allowed to keep the details of this for more than 8 weeks (data protection act) thats why the clone is not attempted until at least 8 weeks after they have gained your card details.

I don,t know how the online shopping is conducted now at  AG but it was never a secure system. Just giving your card details to the seller is just not secure i.e.  at Cousins directs your payment to another secure server, another secure way is Paypal.

Link to comment
Share on other sites
jnash Super WRT Addict

jnash

Posted
Posted

I can imagine credit cards and such taken over the phone are not put straight into the PDQ and that there left out until someone has time to process the order. I work in business software and some large companies have terrifying ways of storing customer details

Link to comment
Share on other sites
Ewan32 Member

Ewan32

Posted
  • Author
Posted

Well, there was nothing at the sorting office and when I emailed Clockparts they simply said it was definitely sent on 4th Nov and they would refund my card - no quibble no argument.

 

I'm happy with the outcome but when I've had problems with orders in the past refunding the card seemed to be used as the very last option so I can't help feeling the parcel wasn't sent in the first place.

 

Oh well, "All's well that ends well" as the Bard said :D

Link to comment
Share on other sites
Mark Distinguished Member

Mark

Posted
Posted

Well, there was nothing at the sorting office and when I emailed Clockparts they simply said it was definitely sent on 4th Nov and they would refund my card - no quibble no argument.

 

I'm happy with the outcome but when I've had problems with orders in the past refunding the card seemed to be used as the very last option so I can't help feeling the parcel wasn't sent in the first place.

 

Oh well, "All's well that ends well" as the Bard said :D

 

Well at least they did not string you along like some eBay sellers tend to do. Well done Ewan.

Link to comment
Share on other sites
atimegoneby Super WRT Addict

atimegoneby

Posted
Posted

I used them this year to purchase a sweeping action Quartz clock movement.

If my memory serves me well there was no issues. The company I do avoid is AG Thomas I have used them twice and both times after 8/9 weeks of my purchases my card was cloned. I complained but no reply.

 

Slightly worrying, ive used them alot.......

 

I used AG Thomas last year for clock mainsprings, parts arrived in a couple of days no probs !

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing


  • Recently Browsing

    • No registered users viewing this page.

  • Topics

  • Posts

    • DDean
      First Project Already A Bit "Sideways"

      By DDean · Posted

      I will try this weekend.  I've tried several times with my cell phone and it's just too small and recessed to get a good picture.  I need to get my macro lens and tripod out and then figure out how to get enough light down the hole in the side of the man plate to  actually show the top of the broken screw. I appreciate the effort and will try and get that pic this weekend.
    • RichardHarris123
      Simeon from Down Under

      By RichardHarris123 · Posted

      Hello and welcome from Leeds, England. 
    • Simeon
      Simeon from Down Under

      By Simeon · Posted

      Hi,   My name is Simeon I am based in Sydney, Australia and have recently got into watch repair / watch making.  I am very much a learner having serviced multiple forgotten watches, some of which were actually successful!   I have a slowly growing collection of watches, mainly old Soviet, a few Japanese and (not pictured) some Raketas, a Poljot Alarm, an Omega Speedmaster Reduced and a vintage (1972) Tissot Seastar.  I like unloved vintage watches, with quirky faces and enjoy bringing them back to life through the simple(!) act of disassembly, clearing and reassembly. I am an Electrical Engineer who also undertook a trade apprenticeship so I am reasonably handy - It's fair to say, I know just enough to get myself in trouble. 
    • Waggy
      Chinese clone demagnetizers

      By Waggy · Posted

      ha ha looks like a WMD.....you know I want one now  
    • Simeon
      Citizen Cosmotron X8 04-4800 Fault finding

      By Simeon · Posted

      I took a chance on a non running Cosmotron X8 ("perhaps just needs a new battery" said the advert). Sure enough, I open it up and it has the wrong battery installed (a Renata 344 rather than the correct Renata 386) and the screws holding the battery contact had been sheared off to half a head on both ends. Ho ho, I thought - there's the problem. I got the broken screws out easily enough and as soon as I placed the correct battery in place the balance started. This picked up speed when I reinstalled one side of the battery contact and looked like it was a runner. As I was trying to get the replacement screws in, I did one side but the second was a bit of struggle (hold down the battery contact against its spring while dropping the screw in with tweezers) the balance stopped again. This time it wouldn't start again. 98 percent sure that I didn't stick anything, anywhere important or break it in a mechanical way. The battery was in place for most of the struggling with the contact, so it might have had an intermittent connection which could have upset the electronics. I tried giving it a puff with the blower but the balance doesn't seem to rotate in the normal way, it seems to be held in a static position by magnet. It can be pulled out of this position but spins back and stops dead. This may well be correct for all I know. Anyway, does anyone know anything about these watches and can tell me how I would go about and fault find this? I will be servicing it at some point so should be able to rule out mechanical issues from an old watch but not sure where to start with the electrical part of it.
×
×
  • Create New...