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I don't have em, but the wife does, effin pain in the ahh's (the macs not the wife).

No problem, I trust you have seen this one:

I have no problem with my Mac....I don't have any! :)

My brother is a graphic designer and the firm wanted him to learn a particular 3d program. They tried to install it but the OS was a few updates old so they updated it. Straight away all the other £000s of software stopped working. His friend had an ipod that broke. Bought a newer one as no longer available after 4 months. New one didnt work on current OS. Went to update OS but her Mac "was too old" Spoke to a 'genius' who advised her to buy a new Mac, having just bought hers not more than a year before for £995. THAT'S why I will NEVER buy an Apple product!

I see them cheeky numbers in some shops in Lile yesterday. Gave the wife a wink and well you have guessed the rest. (if only I were a few years younger)

Indeed, as Marc says, wind as far as the hook and then feed it in with some brass tweezers. It is also advisable to remove the tension by turning the crank backwards, maybe two turns. And this is because when you feed in the hook, sometimes the hook will slip all the way around inside, and then back out of the gap and then catch. If you reduce the tension first then this will not happen. If you reduce the tension too much so that you can't push the hook through then you can always crank it up a bit. Hope i'm being clear :)