Thank you for letting us know which one it is not, very helpful 😉 Let's try IOSS than (Import One Stop Shop); https://ec.europa.eu/taxation_customs/business/vat/online-sellers_en ...... or perhaps it's one of those other OSS's? Fact is that there is an EU system by which the appropriate duty can be paid at the source (Seller). This would hopefully avoid the "friendly" local handling-fees. They are absolutely right in one line give in the IOSS article; "As EU customers are use