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Do any of you have ONE particular customer that keeps coming back with watches that you just serviced, and claim that it's not working? Regardless of whether it's a manual wind, automatic or quartz analog or digital.

Then you adjust the time and leave it on your bench and it seems to work just fine for a couple of weeks. You return it, only to have the customer come back to tell you that it still not working?

I have ONE. It's a family member and I don't get paid for it.

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I knew an optician who used to have people come back in with glasses saying, "I just can't see with these new glasses." As his story goes, after the second time of adjusting various things on the fit of the specs, he'd just nod and take them in the back. He said that he'd put the specs down on a table and dance around them, chanting various mystical chants that implored the spectacle gods to make them right. He'd then hand them back to the patient, who would often smile with acceptance before walking away happy, and without knowing the miracle they had just been a part of.

Yours must be frustrating because it's easy to prove that the watch is working, which you do. With eyeglasses you can't experience what the wearer is. Perhaps you should suggest that they get their eyeglass prescription updated. I know a guy...:crazysmile:

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4 hours ago, HectorLooi said:

Then you adjust the time and leave it on your bench and it seems to work just fine for a couple of weeks.

Perhaps you should try to wear it for a couple of weeks? Just to make sure! Are you sure your "customer" knows how to supply power to the watch (if it is an automatic or mechanical)?

Edited by VWatchie

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