I mean using moderate force, a case back should never be that hard to remove. I would say definitely use a Jaxa or similar to do the final tighten/first loosen. There's no problem with using the jaxa and doing it a bit tighter than the rubber ball can do, the problem is some technicians out there seem to think it a strong-man competition and are completely reckless with how much they tighten it. Reasonable, moderate, controlled force (Which I get is a nebulous concept) is all you need, no grunting or panting or gauging the case back, no spraining your wrist, etc.
I've taken notice that, when working on omega and tag watches that I knew were last worked on at a tag/omega workshop, that the technicians don't even tighten them as much as I would. but certainly, they don't come off with a rubber ball.